AGEM webinar to discuss the future of responsible gaming in the digital age



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The Association of Gaming Equipment Manufacturers (AGEM) will host a webinar on September 10, 2025, as part of Responsible Gaming Education Month, examining how responsible gaming practices can adapt to the rapidly changing gambling environment. The session, titled Can Responsible Gaming (RG) Keep up with the Changing Landscape of Gambling?, will begin at 9:00 a.m. Pacific Time.

The discussion will focus on challenges in protecting today’s digitally driven player base, exploring issues such as the evolving role of responsible gaming staff, whether as support providers or surveillance agents, along with the rise of AI-powered tools, public views on sports betting policy, and the growing use of apps as responsible gaming resources.

The event will be moderated by AGEM’s Director of Responsible Gaming, Connie Jones, with contributions from two industry experts: Dr. Travis Sztainert, Director of Research and Education at the International Center for Responsible Gaming (ICRG), and Ian Thomas, gaming attorney and Chair of the Responsible Gaming Committee for the International Masters of Gaming Law (IMGL).

Dr. Sztainert, who is also leading the program for this year’s International Center for Responsible Gaming Conference on Gambling and Addiction (CGA) at G2E, will provide highlights of the CGA program, including sessions on tailoring responsible gambling messaging to players and changing gambling behaviors among emerging adults. He will also share insights from RG and problem gambling research that reflect the evolving marketplace.

Thomas will provide an overview of the Responsible Gaming Masterclass scheduled during G2E, as well as takeaways from the upcoming IMGL autumn conference in Lisbon, which will include a dedicated session on youth gambling issues.

The webinar aims to offer regulators, operators, and stakeholders practical insights into how responsible gaming policies and tools must evolve alongside technological advances and changing consumer behavior. Registration for the session is currently open.





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