Published on: March 27, 2026, 11:34h.
Updated on: March 27, 2026, 11:34h.
- BetMGM faces a $100K penalty in Pennsylvania for customer compliance issues.
- The infractions extend to BetMGM’s Borgata online casino operations.
In Pennsylvania, BetMGM has been penalized with a $100,000 fine due to its failure to adequately manage and monitor user accounts on its online gaming and sports betting platform.
According to the Pennsylvania Gaming Control Board (PGCB), BetMGM, affiliated with MGM Resorts International, failed to implement necessary protocols to deter fraudulent activities. This includes issues within BetMGM’s Borgata online casino.
The PGCB noted that both BetMGM and Borgata did not adhere to state-mandated Know Your Customer (KYC) regulations. This negligence allowed individuals to create, access, and utilize multiple accounts using the personal information of others and finance these accounts with stolen or fraudulently obtained payment methods.
The state highlighted four specific cases where individuals managed hundreds or even thousands of online gaming accounts under stolen identities. One notable case involved 1,567 accounts with total wagers of $229,580, while another was tied to 119 accounts linked to $895,092 in gambling.
Issue of Unattended Children Persists
In its disciplinary findings, the PGCB reported that 16 individuals have lost access to state casinos after being added to the Involuntary Exclusion List. Among these cases, several involved unattended minors left in vehicles while adults engaged in gambling.
For instance, a male patron left an 11-year-old alone in a vehicle outside Hollywood Casino York for 52 minutes while he gambled. Another case involved a man who left a five-year-old in his car while making sports bets and playing table games at Rivers Casino Philadelphia.
Additionally, a male adult abandoned a nine-year-old in a parking lot for over an hour during his time at Rivers, and at nearby Parx Casino, two minors, aged seven and twelve, were left in a vehicle for over 30 minutes while an adult gambled on slots.
The PGCB stressed that such actions, which result in the loss of statewide gambling privileges, emphasize the prohibition against leaving minors unattended in parking lots, garages, hotels, or any casino venue, as it creates hazardous conditions for children.
The PGCB continues its “Don’t Gamble with Kids” initiative (DontGamblewithKids.org) to address this concern.
“This initiative aims to raise awareness about the dangers of leaving children unattended while adults gamble. It serves as a reminder to not only those considering such actions but also to the gaming community, encouraging them to report these incidents before anything tragic occurs. No gambling is worth risking a child’s safety, and together, we can combat this issue,” the campaign website explains.
Record Gaming Year
As reported by Casino.org, 2025 was another banner year for gaming revenue in Pennsylvania. Total gross revenue from casinos, iGaming, sports betting, video gaming terminals (VGTs), and fantasy sports approached $6.8 billion, marking a 10.7% increase from 2024.
The state collected $2.98 billion in taxes from this unprecedented gaming activity.