Caesars Palace Contacted Uber Instead of 911 for Unconscious Man They Believed Was Intoxicated — Lawsuit


Posted on: February 24, 2026, 10:46h.

Last updated on: February 24, 2026, 10:46h.

  • The family of a Caesars Palace guest who passed away in 2024 has filed a wrongful death lawsuit against the resort’s proprietors.
  • The legal claim states that staff misidentified a medical emergency as intoxication and called a rideshare service to remove the guest, which led to his death two weeks later.
  • The lawsuit alleges negligence, seeking compensation for medical expenses, funeral costs, and punitive damages.

A wrongful death suit has been initiated by the family of a Rhode Island resident, claiming that personnel at Caesars Palace on the Las Vegas Strip neglected to secure emergency medical assistance for him, opting instead for a rideshare that delayed vital treatment. This delay is said to have “ultimately led to, caused, or significantly contributed” to his demise.

Caesars Palace Las Vegas is managed by Caesars Entertainment. (Image: Shutterstock)

As per the allegations—lodged on February 18 and initially covered by the Las Vegas Review-Journal—Richard Perrin, 64, was a guest at Caesars Palace when he experienced a sudden medical crisis on November 28, 2024. His symptoms included severe dizziness, double vision, vomiting, and heavy sweating. These indicators should have prompted an urgent medical response, as outlined in the complaint.

However, resort staff allegedly misjudged Perrin’s condition as mere intoxication and chose to summon a rideshare service instead of emergency medical services. The lawsuit argues that this choice represents a major breach of the duty of care that the resort holds towards its patrons.

The lawsuit claims that Caesars Entertainment failed to adequately train its personnel to identify and react to medical emergencies, presenting two main accusations against the casino: 1) negligence and 2) negligent hiring, training, retention, and supervision.

Seeking damages “exceeding $15,000” — a typical threshold in Nevada to establish a case in District Court; the actual amount sought is expected to be much higher — the lawsuit calls for the court to require Caesars Entertainment to compensate the estate for:

  • general, special, and punitive damages
  • medical costs incurred prior to Perrin’s passing
  • funeral expenses
  • reimbursement for emotional anguish, loss of companionship, and support
  • damages for pain and suffering
  • a statutory request for double the actual damages, including attorney’s fees, interest, and any additional remedies that the court deems fit.

The R-J report does not detail the specific nature of the medical episode Perrin encountered, the drop-off location of the rideshare vehicle, or who determined its destination. It is noted only that, according to the lawsuit, Perrin passed away on December 15, 2024, two weeks after the incident, with no cause of death provided.

Caesars Entertainment has not responded to inquiries regarding the ongoing litigation.



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