Casino.org News – Updated on November 18, 2024 at 04:10h.
Cisco (NASDAQ: CSCO) and MGM Resorts International (NYSE: MGM) recently announced a significant technology partnership. MGM Resorts will have access to various software tools from Cisco to enhance customer experiences at their casino properties.
The agreement between Cisco and MGM Resorts spans over 5.5 years, focusing on automation and technological advancements at integrated resorts. There were no specific financial details disclosed regarding the agreement.
The contract will facilitate the automation of MGM Resort’s network and enable new guest engagement channels through location services and machine learning applications.
In addition, the partnership will contribute towards MGM’s sustainability goals, including reducing carbon emissions, aligning with its commitment to environmental responsibility.
Highlights on Cybersecurity
In a prior cybersecurity incident in September 2023, MGM encountered challenges from hackers, resulting in financial losses. The recent agreement with Cisco emphasizes improving cybersecurity defenses, among other technological solutions.
While cybersecurity was briefly mentioned in the partnership announcement, the inclusion of cybersecurity solutions, software-defined networking, and other innovative technologies will aid in fortifying MGM’s security infrastructure.
With Cisco’s expertise in cybersecurity, leveraging AI and cloud technologies, MGM may enhance its defenses against potential cyber threats.
Future Automation Initiatives at MGM
The extended partnership with Cisco aims to introduce automation technologies to enhance operational efficiencies at MGM properties. Automation, AI, and machine learning will streamline various processes within the leisure and hospitality industry, providing personalized experiences to guests.
AI applications in gaming operations can identify fraudulent activities, analyze player behavior, and optimize content delivery based on player preferences.