Nevada Gaming Control Board Implements Helpline “1-800-GAMBLER”


Posted on: November 6, 2023, 10:01h. 

Last updated on: November 6, 2023, 10:01h.

The Nevada Gaming Control Board (NGCB) has issued an important update for its licensees regarding responsible gaming messaging.

Nevada gaming 1-800-GAMBLER
A 1-800-GAMBLER rolling billboard in Atlantic City in 2014. Nevada gaming regulators are bringing the easy-to-remember hotline to the Silver State. (Image: Press of Atlantic City)

The Nevada Council on Problem Gambling (NCPG) can now be reached at 1-800-GAMBLER. This hotline will serve as the primary resource for individuals in Nevada struggling with problem gambling.

The NCPG has partnered with the NCPG in Washington, DC to utilize the federally registered trademark telephone number outside of New Jersey.

As part of the update, the NGCB has instructed licensees to update their in-house postings and written materials to incorporate the new hotline number. These resources are required by state law to be displayed by all Nevada gaming establishments.

Nevada Gaming Regulation law mandates that each licensee displays written materials about problem gambling and the toll-free telephone number of the National Council on Problem Gambling.

The previous hotline number, 1-800-522-4700, will remain in operation, along with its corresponding text and chat features. Licensees are not required to immediately destroy existing materials, but they should review their written and web-based materials and make necessary changes as soon as possible to comply with the regulation.

Additionally, licensees using the “When the Fun Stops” brochures issued by the Nevada Council on Problem Gambling can request updated handouts and insert cards from the organization free of charge.

By the Numbers

According to the NCPG, severe problem gambling disorder affects approximately 1% of the US adult population, totaling about two million individuals. Another four to six million people are considered to have a mild or moderate gambling problem.

For self-screening tools and more information, visit the NCPG’s website at ncpgambling.org. The council, while not taking a stance on legalized gambling, is dedicated to assisting those who struggle with gambling problems.

The NCPG was established in 1972 and has since made significant contributions to the field of behavioral health, including specialized training for experts combating gambling disorders.



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