Published on: August 23, 2025, at 02:46h.
Updated on: August 22, 2025, at 01:47h.
- ProgressPlay has incurred a fine from the UK Gambling Commission
- The UKGC claims the B2B iGaming provider breached anti-money laundering laws
On Thursday, the UK Gambling Commission imposed a £1 million (approximately US$1.35 million) fine on ProgressPlay due to regulatory issues.
Based in Limassol, Cyprus, ProgressPlay operates under a UK Gambling Commission license, enabling them to provide online casino games, remote sports betting, and internet bingo. While primarily a B2B iGaming software provider, ProgressPlay also runs its own online gaming platforms.
The UKGC reported significant compliance issues concerning anti-money laundering and social responsibility standards, marking the second instance of such findings against ProgressPlay.
“This incident represents the second enforcement action against ProgressPlay Limited. Their inability to fulfill AML requirements, along with identified weaknesses in social responsibility practices, is simply unacceptable,” commented John Pierce, Director of Enforcement and Intelligence at the UKGC.
ProgressPlay manages 18 online gaming sites and acts as a third-party operator for over a hundred other platforms within the UK.
Some of ProgressPlay’s online brands include Aced Bet, Push Bet, Bet Steve, Lotto Zone, and UK Slots, while their white label offerings feature Funky Jackpot, Lucky Buck Bets, Hot Wins, and LuckyCity.
AML Noncompliance
The UKGC report emphasized ProgressPlay’s persistent failures in addressing money laundering. The investigation concluded that the company neglected to conduct adequate risk assessments for Money Laundering and Terrorist Financing (MLTF) and failed to implement proper measures to reduce MLTF risks.
The UKGC highlighted the company’s insufficiently risk-based approach to anti-money laundering, consistently failing to verify customers’ sources of funds, business activities, and risk profiles, all essential under UK online gambling regulations.
Regarding social responsibility, the UKGC indicated that ProgressPlay needs considerable improvement in monitoring customer behavior, particularly to identify potential gambling-related harm early. Investigators found the company’s intervention protocols to be inadequate, and customer service agents lacked proper training to assist potentially problematic gamblers.
Penalties and Review
In addition to the hefty fine, the UK Gambling Commission mandated that ProgressPlay undergo an independent third-party audit after implementing measures to rectify its regulatory failures. ProgressPlay will bear the costs of this audit, chosen by the UKGC.
“Operators must recognize that repeated regulatory violations will lead to increasingly severe penalties. We urge all operators to learn from the shortcomings highlighted in this case and take proactive measures to reinforce their systems and controls,” Pierce emphasized.
This £1 million penalty follows a £175,718 settlement against ProgressPlay in May 2022 for similar regulatory violations.
Remarkably, the largest penalty ever issued by the UKGC was in 2023 when William Hill faced a £19.2 million fine for AML and social responsibility infractions, allowing customers to deposit large sums and gamble extensively without any operator intervention. Much of this amount was allocated to socially responsible gambling initiatives across the UK.