The Alcohol and Gaming Commission of Ontario (AGCO) has imposed a fine of CA$120,000 on Betty Gaming Ltd. (Betty) due to lapses in its age-verification protocols. These oversights resulted in underage individuals being able to create gambling accounts, and in several instances, they managed to deposit funds and engage in betting activities on the platform.
Betty operates the website Betty.ca under the auspices of iGaming Ontario (iGO).
Dr. Karin Schnarr, CEO and Registrar of AGCO, stated, “The legal age requirement is fundamental to ensuring a safe and secure gaming environment in Ontario’s regulated market. It is crucial that minors are prohibited from creating accounts, depositing money, or participating in online gambling. Operators must ensure their systems are fully functional prior to launch. If these responsibilities are neglected, we will take necessary actions to safeguard young individuals and maintain trust in Ontario’s gaming framework.”
Failures in Age Verification
According to a statement from AGCO, it became aware in November 2025 that Betty had discovered a weakness in the age-restriction and player-eligibility controls on Betty.ca.
As a result, nine individuals under the age of 19 were permitted to create accounts, deposit funds, and engage in gambling on the platform. Additionally, 14 other underage users managed to set up accounts without making any deposits.
Operators facing fines from AGCO can contest the Registrar’s decision by appealing to the independent License Appeal Tribunal within a 15-day window.
Discovery of Underage Accounts
A representative from Betty informed Casino.org: “In November 2025, we identified a flaw in our age-verification process that mistakenly allowed some underage individuals to establish an account. Once discovered, we promptly reported it to AGCO and closed the accounts immediately. We have since implemented enhanced safeguards to bolster our eligibility controls and prevent future occurrences.”
“Betty Gaming Canada acknowledges the AGCO’s findings and the consequences imposed. Our team is dedicated to collaborating with AGCO to ensure a secure regulated gaming market in Ontario, and we will continue to invest in the systems and oversight necessary to fulfill this obligation.”
Growth in Active Players
Founded in February 2023, Betty entered Ontario’s regulated iGaming sector as a platform focusing on female players. The brand has since developed to achieve a balanced gender representation, with an almost equal split, slightly favoring women.
The company also has a presence in Alberta’s regulated iGaming market, which was launched on July 13.
In late July, Betty reported its financial results for Q2 2026, highlighting a remarkable revenue growth of 113% (equating to US$90.2 million or CA$125.1 million). During the same period, the number of active players surged from 81,000 in June 2025 to 167,000 by June 2026.