Posted on: August 7, 2023, 08:53h.

Last updated on: August 7, 2023, 08:53h.

An incident involving a high-roller at a major Las Vegas Strip casino has caused significant backlash and may lead to changes in VIP perks for future customers. The incident occurred this past weekend when an individual, rumored to be Australian tourist Ben Ralph, threw a tantrum at Encore Beach Club and Wynn’s XS Nightclub. The confrontation resulted in a lifetime ban from Wynn and a visit from the Las Vegas police. The individual then went to Resorts World where they spent over $200,000 on alcohol and table packages. As part of one package, the guest was allowed to display messages on the massive video screen. While the first message, “BEN’S HOUSE,” was acceptable, the second message, “FOOD STAMPS FOR NIKO,” was not. Resorts World ran the message anyway, causing a public controversy.

The details of the incident were reported by Casino.org’s Vital Vegas blogger, Scott Roeben, and have gained significant attention. Public outrage has been fueled by offensive messages posted on Instagram by the individual involved.

Resorts World’s executive director of lifestyle marketing, Jon Opas, has apologized to the nightclub manager, Niko Samarxhiu, but the damage has already been done. The incident has received widespread coverage and generated over 1.5 million impressions on social media. Resort World’s policy and personnel are now under scrutiny, and repercussions are expected.

The individual involved, Ben Ralph, is reportedly banned from Resorts World, as well as other popular venues such as Omnia and Hakkasan.